We aim to make resolution of both claims and disputes simple and effective for all involved. Our platforms are designed to assist, people, business, insurers, law firms, claims negotiators and institutions to find resolution in a simple, affordable, convenient and time sensitive way. They have been especially designed by leading industry experts to achieve this and they offer a complete suite of tools.
Our two online platforms, TalkTerms Swift and TalkTerms Engage offer the future of dispute resolution and have been built to the highest standards of security, compliance and regulation.
Platform is end-to-end encrypted and fully GDPR compliant.
Intelligent algorithms designed by industry experts.
Fast, effective results save time and money.
Intuitive design, controlled bidding visibility and agreement capture .
For Insurers or Claims Management companies
A unique dashboard giving you a complete overview of all cases.
Detailed analytical insights as to claims progress, behaviours and outcomes.
Digital payment options to ensure immediate settlement of any claim.
Platform can be easily white-labelled and configured to suit your specific client interface needs.
Platform is end-to-end encrypted and fully GDPR compliant.
Intelligent algorithms designed by industry experts.
Fast, effective results save time and money.
Intuitive design, controlled bidding visibility and agreement capture .
For Insurers or Claims Management companies
A unique dashboard giving you a complete overview of all cases.
Detailed analytical insights as to claims progress, behaviours and outcomes.
Digital payment options to ensure immediate settlement of any claim.
Platform can be easily white-labelled and configured to suit your specific client interface needs.
Our video conferencing platform offers users excellent connectivity and security supported by the best dispute resolution practitioners. For Mediators, arbitrators and adjudicators Engage offers one continuous platform to run their alternative dispute resolution process.
Platform is end-to-end encrypted and fully GDPR compliant.
Adaptable workspaces with break out rooms and screenshare.
Crystal clear video enables confident communication.
Upload and store documents, manage cases and bookings.
If you have a dispute and you would like to pick your own industry expert mediator to hear your case, you can choose from our wide ranging panel. You will be provided a fully disclosed and transparent fixed fee for your case. These experts have been fully trained in using our platforms and are eager to assist you in finding resolution in a time sensitive, convenient and affordable manner.
Our experts will aim to assist you to resolve your dispute within 30 days.
At TalkTerms we have a full support team that can assist you if you are experiencing technical difficulties.
We also have fully qualified Dispute Resolution Clerks, who for an additional cost, will run the technical aspects on the Engage platform in conjunction with the appointed mediator, adjudicator or arbitrator.
Pure Engineering Group is a full-service mechanical engineering company headquartered in Newry, Northern Ireland. With an office in Sandyford in Dublin the business offers services right across the island of Ireland and beyond.
Established in 2002, the company was set up by the three Mallon brothers Padraig, Sean and Martin as a family-owned business. The original business, M&M Services delivered commercial ventilation support with a further company Pure Vent, specialising in commercial kitchens, added one year later.
In 2023, in response to customer and market demands, the company was rebranded to take both Pure Vent and M&M Services under the one parent brand as divisions of Pure Engineering Group.
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